Produces employee’s schedules with assistance of department clinical leaders, adjusts schedules including filling open shifts to target, matches daily staffing to current demand and processes time stamp adjustment forms to ensure our employees are paid correctly. Works with nursing management to ensure appropriate staffing levels are maintained throughout the process. Utilizes Lean methodology to continuously improve the work. Actively engaged in developing a culture of team work and every day problem solvers.
Produces monthly employee schedules that are free from error and align available resources to support the front line staff
Approves and processes shift exchanges, ensures accurate data entry in scheduling system to include ill calls, schedule changes and extra shifts
Reviews staffing levels on a daily basis and calls available staff
Reviews scheduled staff with charge nurses and Administrative Nursing Supervisors on a shift by shift basis to ensure skill level is adequate for patient care needs
Provides staffing report to Administrative Nursing Supervisor regarding census and staff needed for the next shifts all within the proper policy and contract guidelines
Provides prompt customer service to staff contacting the staffing office including phone calls, emails, in person visits and any other form of messaging
Reviews and updates employees MyTime records in Kronos and ANSOS per policy
Actively participates in creating and implementing improvements that results in improved processes, procedures and practices to achieve high quality of outputs and efficiency of process
Approves and processes shift exchanges, ensures accurate data entry in scheduling system to include ill calls, schedules changes, and extra shifts
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards
Actively participates in creating and implementing improvements
Performs other responsibilities as needed/assigned
Scheduling: Knowledgeable in assigning appropriate resources to meet business needs in a timely and accurate manner
At HealthEast, our patients are our neighbors and we are dedicated to their, and our, optimal health and well-being. We are guided by our faith-based heritage, a call to healing that respects the dignity and culture of every person. We empower our patients with user-friendly access to their health information, dependable service, and affordable, high-quality care.
We put new, more efficient models of care into practice, allowing our 7,500 employees and 850 physicians to focus on what’s important: providing compassionate health care that puts the patient and their needs first. With 14 clinics, home care, a medical transportation center, and four hospitals — Bethesda Hospital, St. John’s Hospital, St. Joseph’s Hospital, and Woodwinds Health Campus — we provide excellent family health and specialization, including primary, maternity, orthopaedics and post-acute care.