At HealthEast, we are all called to improve the health of our neighbors and provide optimal health and well-being for our patients, our communities and ourselves. No matter the area of expertise, every employee’s contributions are of equal importance to our ability to provide the highest quality health care and deliver the best service every day. Behavioral Technicians participate in providing a health care experience that empowers our customers and their families to live life better.
Demonstrates commitment to the universal guiding principles of the patient care model in order to achieve the HealthEast Nursing Vision
Supports the Nursing Process to achieve outcome focused patient care
Communicates effectively with patient/family, the interdependent team and other disciplines regarding the care of the patient
Achieves customer service excellence by understanding the needs of all internal and external customers (patients, families and physicians)
Documents patient information in EHR and/or other electronic system in accordance with program standards and department policies and procedures
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures and standards
Actively participates in creating and implementing improvements
Performs other responsibilities as needed/assigned
Nursing Assistive Core Competencies - Patient Care Delivery: Observes and collects pertinent data and/or clinical findings to enhance patient outcomes
Nursing Assistive Core Competencies - Patient Education: Provides patient educational information appropriate to the developmental level, learning needs, readiness, cultural values, and beliefs of patients and families
Nursing Assistive Core Competencies - Patient Safety: Demonstrates practices that support safety with recognition of variations in populations served, preventing harm to patients, families, employees, and themselvesComputer Skills Basic: Ability to use a computer and applications that are associated with performing basic work tasks (navigate in Windows, Outlook, etc)
At HealthEast, our patients are our neighbors and we are dedicated to their, and our, optimal health and well-being. We are guided by our faith-based heritage, a call to healing that respects the dignity and culture of every person. We empower our patients with user-friendly access to their health information, dependable service, and affordable, high-quality care.
We put new, more efficient models of care into practice, allowing our 7,500 employees and 850 physicians to focus on what’s important: providing compassionate health care that puts the patient and their needs first. With 14 clinics, home care, a medical transportation center, and four hospitals — Bethesda Hospital, St. John’s Hospital, St. Joseph’s Hospital, and Woodwinds Health Campus — we provide excellent family health and specialization, including primary, maternity, orthopaedics and post-acute care.